Privacy policy

Novex Commerce LLC ("Novex Commerce," "we," "us," or "our") operates the novexcommerce.shop website and provides ecommerce products, digital products, educational resources, and related content.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you use our website, place an order, contact us, subscribe to communications, or interact with our services.

This may include:

Personal Information

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Payment and transaction information
• Account login information, if you create an account
• Information you provide when contacting customer support

We do not need your complete payment-card details for our normal operations. Payment information is generally processed by third-party payment processors through secure payment systems.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Referring website or source
• Approximate location derived from IP address
• Date and time of website visits
• Website interactions and usage information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

• Process and fulfill orders
• Deliver physical products
• Provide access to digital products
• Process payments
• Communicate with you about your orders
• Provide customer support
• Respond to questions and requests
• Manage customer accounts
• Improve our website, products, and services
• Analyze website traffic and usage
• Prevent fraud, abuse, and unauthorized activity
• Maintain website security
• Send newsletters, promotional communications, or product updates where permitted
• Comply with legal and regulatory obligations
• Enforce our terms, policies, and agreements

We may also use aggregated or de-identified information for analytics, business operations, and improving our services.

3. Cookies and Similar Technologies

Novex Commerce and our service providers may use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

• Keep the website functioning properly
• Remember preferences
• Maintain shopping-cart functionality
• Understand how visitors use our website
• Measure website performance
• Improve user experience
• Support marketing and advertising activities

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

4. Shopify and Third-Party Service Providers

Our online store is powered by Shopify, which provides ecommerce infrastructure, including services related to storefront functionality, checkout, orders, and payment processing.

Information submitted through our website may therefore be processed by Shopify and other service providers that support our business.

We may also use third-party providers for services such as:

• Payment processing
• Shipping and fulfillment
• Website analytics
• Email communications
• Customer support
• Fraud prevention
• Advertising and marketing
• Website hosting and technical services

These providers may process information according to their own privacy policies and applicable agreements.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not directly store complete credit-card or debit-card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

6. Order and Shipping Information

When you purchase a physical product, we may share necessary information with shipping carriers, fulfillment providers, suppliers, or other service providers to complete and deliver your order.

This information may include:

• Name
• Shipping address
• Email address
• Telephone number
• Order information

We only provide information reasonably necessary to fulfill the applicable service.

7. Digital Products

If you purchase a digital product from Novex Commerce, we may collect information necessary to process the transaction and provide access to the purchased product.

This may include your name, email address, order information, and digital-product access information.

Digital products may be delivered through Shopify or third-party digital delivery services.

8. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your email address to send:

• New product announcements
• Book and product recommendations
• Educational content
• Business and ecommerce insights
• Promotions and special offers
• Novex Commerce updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and important account or service notifications, may still be sent when necessary.

9. How We Share Information

We do not sell your personal information as a standalone product.

We may share information with trusted third parties when reasonably necessary to operate our business, including:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and fulfillment providers
• Technology and hosting providers
• Analytics providers
• Email and marketing service providers
• Customer support providers
• Fraud prevention and security providers
• Professional advisers
• Government authorities or law enforcement when legally required

We may also disclose information when necessary to protect our rights, property, users, or the security of our services.

10. Business Transfers

If Novex Commerce is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You should avoid sending sensitive information through unsecured communication channels.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services
• Complete transactions
• Maintain business and transaction records
• Provide customer support
• Comply with legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Request portability of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications

To exercise an applicable privacy right, contact us using the information provided below.

We may need to verify your identity before completing certain requests.

14. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are below the minimum age required under applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. Third-Party Links

Our website may contain links to third-party websites, services, products, or resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. International Visitors

Novex Commerce may serve customers and visitors from different countries.

Depending on where you access our website from, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Novex Commerce LLC
30 N Gould St Ste R
Sheridan, Wyoming 82801
United States

Email: support@novexcommerce.shop

Website: novexcommerce.shop